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Salesforce.com Plays In the Enterprise – Again
Back in 1999, I was a salesforce.com user and at that time, it was a rather kludgy sales force automation application that didn’t do much right – for example if I tried to export a .CSV file it gave me...
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Why Salesforce Is Winning The Cloud Platform War
The future of any enterprise software vendor is being decided today in their developer community. Alex William’s insightful thoughts on Salesforce Is A Platform Company. Period. underscores how rapidly...
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News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13
Salesforce Seeks To Tackle Digital Business At Dreamforce Over 125,000 virtual and physical registrants descend on San Francisco the week of November 17th for Dreamforce 13, a future of technology...
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Platforms: What FinancialForce, Xactly, and Hubspot Understand
Platforms – can’t live with them… pass the potatoes. I know, we all hate platforms. The crux of the problem is explaining what a platform is and how it works, I can write for ages about the details and...
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Platform Native
A number of Salesforce AppExchange partners including Apttus, Kenandy and ServiceMax formed an alliance called the Force United Consortium back in April but I hadn’t had the chance to talk to anyone...
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Applications that are Social
I’m spending the week at Salesforce’s Dreamforce conference (more on that in a post coming shortly) and at the partner keynote on Tuesday I watched a product demo that got me thinking about this...
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How FinancialForce Is Using AI To Fight Revenue Leakage
Bottom Line: Using AI to measure and predict revenue, costs, and margin across all Professional Services (PS) channels leads to greater accuracy in predicting payment risks, project overruns, and...
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FinancialForce’s Spring 2021 Release Shows Why Being Customer-Centric Pays
Bottom Line: Customer revenue lifecycles are the lifeblood of any services business, making FinancialForce’s Spring 2021 release timely given the services-first revenue renaissance happening today....
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How Services CPQ Helps Close Revenue Gaps
Bottom Line: Professional services (PS) organizations need to close the gaps in their CPQ selling strategies to win more deals, capture more revenue and protect margins from ongoing price pressure....
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FinancialForce’s Spring 2022 Release Defines the Future of FP&A In Services
Economic uncertainty sends shock waves throughout businesses, with service organizations seeing its brunt. The recent drastic drop-off in Netflix subscribers is a case in point. Services CFOs say...
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FinancialForce Services-as-a-Business Is What Their Customers Need To Drive...
Service businesses must keep finding new ways to add value to existing clients while removing barriers that slow growth. Overcoming the challenges of outdated HR planning and human resource management...
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